Germany | Frankfurt am Main

Payment & Fraud Analyst*

Finance, Legal, HR & Audit | Experienced | Permanent | Full-Time

Level up! Nintendo Co., Ltd., headquartered in Kyoto, Japan, has been providing a wide range of entertainment products and experiences since its founding in 1889, beginning with the manufacture and sale of Hanafuda playing cards. Since the 1983 release of the Family Computer (Famicom) system in Japan, and continuing through Nintendo Switch 2, Nintendo’s focus has been the development, manufacturing, and sale of its gaming systems and software.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

Handling chargebacks, refunds, internal tickets for B2C eCommerce shops
Coordinating and communicating with internal and external stakeholders on B2C eCommerce related topics
Monitoring fraud trends and applying appropriate countermeasures across different B2C eCommerce stores
Supporting and adopting new developments in the area of eCommerce
Initiating automation and optimisation for Payment & Fraud related processes
Reconciling sales & payment data
Preparing and executing bookings during month-end closing
Creating reports, analysis and statistics
Providing support on various B2C eCommerce topics
Support in Payment & Fraud and eCommerce related projects

Requirements

Solid commercial or financial background
Several years of experience in eCommerce and/or Finance
Good knowledge of accounting principles
Strong MS Office skills (e.g. Excel, Word, PowerPoint)
Excellent communication and collaboration skills, with the ability to work effectively in a team
Very good spoken and written English
Hands-on mentality and pro-active working style
Strong analytical skills and ability to understand broader business context
Solid reporting skills

Are you interested? We look forward to receiving your application in English, including your earliest possible starting date and salary expectation.

Your benefits in this country

30 days of vacation
Remote working model (3 days onsite and 2 days remote)
Flexible working time
13 public holidays (based on the Bavarian system)
Special leave for specific occasions
Food vouchers (15 x €6,90 vouchers per month)
13,5 salary installments
Childcare allowance (max. €250/month)
Bike leasing with employer subsidy
Occupational Pension Scheme
Employee Assistance Program access
Various health-related offers and benefits
Group Accident Insurance
Professional onboarding and training offers
Staff Shop with special discounts
Socialising and gaming area
On-site gym and sports fields
Company events